Company

Field Service Engineer EMEA (m/f/d)

2024-07-1 12:02

Why you should come to ULVAC

ULVAC GmbH is one of the leading international manufacturers of Vacuum Systems and Vacuum Products used in MEMs, automotive, air conditioning/refrigeration, R&D, battery, capacitor and semiconductor industries. Established in Germany in 1987, ULVAC Europe is a subsidiary of ULVAC, Inc., (founded in 1952) and provides sales, service and support to customers within the EMEA region. Our success is guaranteed by a high-quality standard and optimal customer satisfaction.

To strengthen our European-wide sales organization (EMEA) in Kirchheim near Munich, we are looking for employment as soon as possible for a dedicated and passionate

Field Service Engineer EMEA (m/f/d), full time (40 hrs.)

Scope of Work:

  • Advice and support European customers regarding the full range of ULVAC products.
  • Installation, implementation and start-up ULVAC equipment and components
    throughout Europe.
  • Troubleshoot and analyze defects on-site or online.
  • Service and repair ULVAC systems in the field.
  • Technical support in-house and on-site customers.
  • Documentation and reporting.
  • Interface between customers and ULVAC departments.
  • Sales support for spare parts, components, service and special technical solutions.
  • Technical support for tests and special applications of our customers in the ULVAC
    laboratories.
  • Preventive maintenance and addressing the challenges presented by our customers
  • Train customers on ULVAC products.

Qualifications:

  • High technical competence i.e. Engineering Degree in Mechanical or Electrical
  • Engineering or technical apprenticeship with 3-5 years.
  • Experience in working on semiconductor equipment
  • Also experience with equipment such as Sputtering, CVD, Etching process
  • Knowledge in PLC, I/O communications and substrate transfer robot is desirable.
  • Experience in troubleshooting and solving complex technical issues.
  • Know-how in working on mechanical, computer, electrical, pneumatics and electromechanical control systems.
  • Well-organized, able to work in a team as well as independently.
  • Fluent English required / German is a plus.
  • Good Interpersonal skills and ability to communicate with customers as well as ability
    to work in a team.
  • Ability to proactively identify and consistently follow up on customer needs.
  • Good interest in hands on work and ability to make own explanation reports/materials
    for customer understanding.
  • High flexibility, motivation and willing to travel within Europe and overseas
    around 60%.
  • Currently living in Germany and willing to move to Munich

Our Offer:

  • Long-term perspectives in an international expanding high tech company.
  • 30 days off.
  • An interesting and diversified position in our growing, international and dynamic
    service team.
  • Regular and detailed training in our production facilities and within the team.
  • Equipment training in ULVAC group companies in Asia and USA.
  • Pleasant and international working environment.
  • Free drinks / fruit.
  • Free parking slots in front of the office

Interested? Please send your detailed application documents to the attention of ingrid_kaiser@ulvac.de

Vertraulich
ULVAC GmbH
Klausnerring 4
85551 Kirchheim bei München

For further information please call Ingrid Kaiser, Tel 089-96 09 09-6.

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